Trust & safety

Respect is part of the product.

MateByHour is designed for consensual social companionship between adults.

01

18+ only

Age and identity verification should be required before profiles can accept paid bookings.

02

Clear boundaries

Each Mate chooses activities, availability and bookings they are comfortable accepting.

03

Report & block

Users need one-tap reporting, blocking and a fast moderation workflow.

04

Booking record

Keep booking and account records to support disputes and safety investigations.

05

Public-first meetings

Encourage first meetings in public venues and show safety guidance before bookings.

06

No prohibited services

Publish clear marketplace rules and moderate listings and messages against prohibited activity.